I haven't received my results for more than 3 weeks!
Instructions on what to check in case more than 3 weeks have passed from the moment you've received the "Analysis Started" email.
In case you haven't received your results for more than 3 weeks (from the date you've received the "Analysis Started" email - please check your email inbox (and spam) for an email with Subject:
Time to book your consultation and receive your results!
For first time testers, we take this approach so the report and its intricacies are met with the context of an expert in what we analyze and have the ability to fully explain what the numbers truly mean when it comes to you as an individual. We've seen great success with this in the past.
Please book a consultation with one of our specialists for the results reveal and interpretation. In case you can't locate an email with the above subject or you would like the results released without a consultation, please contact us at support@glycanage.com.