---
title: How do I access my personal account?
description: Learn how to access your GlycanAge personal dashboard and what to do first if you received your test kit as a gift.
---

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1. [GlycanAge Knowledge Base](https://help.glycanage.com/?hsLang=en)
2. [Personal Account](https://help.glycanage.com/personal-account?hsLang=en)
3. [Account Access & Troubleshooting](https://help.glycanage.com/personal-account?hsLang=en#account-access-troubleshooting)

# How do I access my personal account?

To access your personal dashboard, visit [http://my.glycanage.com/](http://my.glycanage.com/) and sign in using your registered email address and password. If you have been gifted a test, please make sure you register your GlycanAge kit first. This is a required step and helps us match your sample correctly once it reaches the lab. To register your kit, scan the QR code provided and confirm your unique test ID before proceeding to account creation.

- [Personal Account](https://help.glycanage.com/personal-account?hsLang=en#main-content)

    - [Getting Started](https://help.glycanage.com/personal-account?hsLang=en#getting-started)
    - [Kit Registration](https://help.glycanage.com/personal-account?hsLang=en#kit-registration)
    - [Sample Collection](https://help.glycanage.com/personal-account?hsLang=en#sample-collection)
    - [Sample Return & Shipping](https://help.glycanage.com/personal-account?hsLang=en#sample-return-shipping)
    - [Results & Reports](https://help.glycanage.com/personal-account?hsLang=en#results-reports)
    - [Orders, Billing, Pricing & Subscriptions](https://help.glycanage.com/personal-account?hsLang=en#orders-billing-pricing-subscriptions)
    - [Account Access & Troubleshooting](https://help.glycanage.com/personal-account?hsLang=en#account-access-troubleshooting)
- [Provider account](https://help.glycanage.com/provider-account?hsLang=en)
- [General FAQ's](https://help.glycanage.com/general-faqs?hsLang=en#main-content)

    - [GlycanAge Kit, Sample & Analysis](https://help.glycanage.com/general-faqs?hsLang=en#glycanage-kit-sample-analysis)

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