---
title: How do I check the status of my kit or sample?
description: Learn how to check the status of your GlycanAge kit or sample through your dashboard or by contacting support for a manual update.
---

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1. [GlycanAge Knowledge Base](https://help.glycanage.com/?hsLang=en)
2. [Personal Account](https://help.glycanage.com/personal-account?hsLang=en)
3. [Account Access & Troubleshooting](https://help.glycanage.com/personal-account?hsLang=en#account-access-troubleshooting)

# How do I check the status of my kit or sample?

The best place to start is your GlycanAge dashboard [http://my.glycanage.com/](http://my.glycanage.com/), where status updates should appear as your test moves through the process. If you need a manual update, please contact us with your email address and kit code, and we will help check the status for you.

- [Personal Account](https://help.glycanage.com/personal-account?hsLang=en#main-content)

    - [Getting Started](https://help.glycanage.com/personal-account?hsLang=en#getting-started)
    - [Kit Registration](https://help.glycanage.com/personal-account?hsLang=en#kit-registration)
    - [Sample Collection](https://help.glycanage.com/personal-account?hsLang=en#sample-collection)
    - [Sample Return & Shipping](https://help.glycanage.com/personal-account?hsLang=en#sample-return-shipping)
    - [Results & Reports](https://help.glycanage.com/personal-account?hsLang=en#results-reports)
    - [Orders, Billing, Pricing & Subscriptions](https://help.glycanage.com/personal-account?hsLang=en#orders-billing-pricing-subscriptions)
    - [Account Access & Troubleshooting](https://help.glycanage.com/personal-account?hsLang=en#account-access-troubleshooting)
- [Provider account](https://help.glycanage.com/provider-account?hsLang=en)
- [General FAQ's](https://help.glycanage.com/general-faqs?hsLang=en#main-content)

    - [GlycanAge Kit, Sample & Analysis](https://help.glycanage.com/general-faqs?hsLang=en#glycanage-kit-sample-analysis)

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