Sample Scanned with insufficient information?
Just received an email stating Sample Scanned with insufficient information? This is what you need to do.
This emails is usually sent when we've received the sample, but we're missing any of the below information require for us to continue with the analysis.
- Date of Birth
- Gender
- Ethnicity
Please log-into your account from here and fill in the missing information, so that we can proceed with the analysis. In case you experience further issues - feel free to let us know via email on support@glycanage.com.