--- title: What should I do if I forgot my password? description: Find out what to do if you forgot your GlycanAge password and how to reset it from the login page. --- [Skip to content](https://help.glycanage.com/what-should-i-do-if-i-forgot-my-password#main-content) [![Logo\_helpcenter-2](https://help.glycanage.com/hs-fs/hubfs/Logo_helpcenter-2.png?width=178&height=52&name=Logo_helpcenter-2.png)](https://help.glycanage.com?hsLang=en) Open main navigation Close main navigation - [Visit GlycanAge](https://glycanage.com/) [Visit GlycanAge](https://glycanage.com/) How can we help with your GlycanAge test? - There are no suggestions because the search field is empty. 1. [GlycanAge Knowledge Base](https://help.glycanage.com/?hsLang=en) 2. [Personal Account](https://help.glycanage.com/personal-account?hsLang=en) 3. [Account Access & Troubleshooting](https://help.glycanage.com/personal-account?hsLang=en#account-access-troubleshooting) # What should I do if I forgot my password? Click the “Forgot your password?” link on the login page and follow the reset instructions. If you do not see the reset email, please check your spam or junk folder first. If you still experience problems, please reach out to support@glycanage.com and we will help. - [Personal Account](https://help.glycanage.com/personal-account?hsLang=en#main-content) - [Getting Started](https://help.glycanage.com/personal-account?hsLang=en#getting-started) - [Kit Registration](https://help.glycanage.com/personal-account?hsLang=en#kit-registration) - [Sample Collection](https://help.glycanage.com/personal-account?hsLang=en#sample-collection) - [Sample Return & Shipping](https://help.glycanage.com/personal-account?hsLang=en#sample-return-shipping) - [Results & Reports](https://help.glycanage.com/personal-account?hsLang=en#results-reports) - [Orders, Billing, Pricing & Subscriptions](https://help.glycanage.com/personal-account?hsLang=en#orders-billing-pricing-subscriptions) - [Account Access & Troubleshooting](https://help.glycanage.com/personal-account?hsLang=en#account-access-troubleshooting) - [Provider account](https://help.glycanage.com/provider-account?hsLang=en) - [General FAQ's](https://help.glycanage.com/general-faqs?hsLang=en#main-content) - [GlycanAge Kit, Sample & Analysis](https://help.glycanage.com/general-faqs?hsLang=en#glycanage-kit-sample-analysis) [![GlycanAge Logo High Resolution (1)](https://help.glycanage.com/hs-fs/hubfs/GlycanAge%20Logo%20High%20Resolution%20(1).png?width=200&height=51&name=GlycanAge%20Logo%20High%20Resolution%20(1).png "GlycanAge Logo High Resolution (1)")](https://glycanage.com) Copyright © 2025, GlycanAge